蓝田汤峪颐园宾馆点评

外观很复古，跟大雁塔一这个环境，很搭配，房间里面设施摆设也很方便顺手，繁华地区嘛，离大雁塔近，晚上可以去大雁塔散步挺美的，电器，比如电灯、电视空调，不美观，换漂亮点，太陈旧了，不时尚，没有新鲜感。

印象还不错,是刚装修的,环境还可以,没有刚装修过的味道,服务员的态度还可以,没有提供早餐,房间里面空间大小还可以,隔音效果也行,听不到什么噪音,房间里没有电脑,只有网线。设施还比较齐全,电视机、空调、冰箱都有的,地理位置还挺好的,出行和打的都比较方便,性价比还行,卫生也可以,每天都有人来打扫,洗漱用具都有的,是免费的。路段有时候挺堵得,这块比较繁华。

Do not stay here. Check your itinerary now, and call your travel agent to make a change. Quote the brief rationale of, “ stuffy, smelly, air-conditioning may be non functioning, bad plumbing and poor staff service”. The Xian Yanta International’s name alludes to a cosmopolitan hotel for international travellers. Perhaps if the name were different, such as “Irritatingly Quaint” or “Challenge” I would have less reason to comprehensively criticise the place. We were booked into the hotel by our travel agent via a large Chinese travel agency. We expected a locally run comfortable hotel a notch down from the big chain 5 stars. The hotel rack rates seemed quite steep, so they seemed to price themselves closer to 5 stars. The hotel is new and has an attractive façade and pleasant Chinese style interior with gold and stone highlights. It is within view of the Wild Goose Pagoda and its surrounding pleasant entertainment areas. On arrival the check in procedure was lengthy, up to 20 minutes. This is always quite irritating. But we were prepared to tolerate it as the hotel seemed fresh and new. The hotel staff asked for RMB 600 cash deposit for sundries and seemed to struggle with the concept of a credit card imprint, or even a charge and refund. We negotiated a RMB 200 deposit only to avoid sucking all our cash and needing to scurry to an ATM. We had booked a king bed and extra bed for a child. The extra bed seemed to cause some confusion at check in. We arrived at the room and the first impression was a combination of an odour of stale cigarette smoke, old urine, boiled cabbage and the sulphuric whiff of blocked pipes. This odour was common to all rooms we managed to sniff while walking the corridors. The plumbing smelt very potent and diffused through the whole room. The hot water taps offered tepid water at all times expect the morning. A hot shower was only possible during a couple of hours in the morning. We started up the air conditioner and found that it was asthmatic and weak. Overnight it only cooled the room to a claimed 24.6 degrees, which was actually 26.5 degrees on independent measurements. The room remained stuffy and uncomfortable compared to the outside air and the hallway air. The desk staff explained that in October their hotel turned off the air-conditioning compressor on all floors. They seemed unable to understand that this had the effect of making the room very uncomfortable. The staff explained that this was the case all over the city and seemed unable to comprehend that a traveller could make their own decision regarding room temperature by interacting with their air-conditioned control panel. We soon discovered that the window didn’t open fully. This had the effect of preventing the cool, but polluted night air passively cooling the room. We had explained that this was due to “safety reasons”. I soon came to suspect this may have been code for preventing people defenestrating themselves to escape the oppressive room atmosphere. The room itself was pleasantly furnished with large bulky arm chairs and wooden boxes in dark stained timber and Chinese carvings. The addition of the extra child’s bed seemed to disturb the housekeeping staff. We were encouraged to place the bed right up against the King bed to obliterate all hope of one adult getting out of bed. Instead we insisted on moving some furniture around to create an obvious space beside the window for the extra bed. This involved a request to remove a large arm chair, which was effectively communicated as impossible by distressed staff expressions. Instead we managed to eject a wooden trunk from the room with the floor manager’s assistance. It took four goes for staff to deliver and dress the extra bed. A request for a pillow for the extra bed was again met with distressed expressions from house keepers who gestured for us to use a pillow from the main bed. I was getting the hang of negotiating in the hotel by this point, so gestured a pleading motion combined with a hands on side of head pillow motion. Some minutes later, by a minor miracle, an extra pillow arrived. At this point given the stuffy warm room and 1 hour interacting with hotel staff it was time for a shower. This was the most interesting placement of a shower I had seen in a hotel. Imagine if you will a fan shaped shower cubicle of a small but comfortable size, then place a 50 x 30 cm structural support beam in the middle of the shower cubicle, which essentially bisects the once reasonably sized cubicle. The result is a barely accessible shower for all but the under 5 foot and anorexic. Now I am all in support of the engineering necessities of hotel design but I would like to be less aware of the building structure and certainly not have it intrude into intimate personal hygiene moments. Oh, and furthermore the water was still luke warm and seemed to have an oily quality. After a challenging and somewhat unctuous shower I unpacked, only to find that the room did not have a wardrobe. This took some time to establish after searching the wooden walls and joinery like a psychotic man looking for a secret chamber or an escape from a bad tourist hotel. Furthermore, and there is really no amusing way of communicating this, the toilet flushed unreliably. Furthermore the staff ignore do not disturb signs in order to restock the minibar. The lifts are at times unreliable. The advertised gym on level 5 does not exist. The business centre is a small room with a cheap multifunction photocopier and little else. Breakfast was a good selection of fresh western and Chinese foods. The food was of a high quality. The greeting staff did not seem to know how to greet a guest beyond an interrogation for their room number. The tables were set randomly and staff seemed unsure of what it meant when one left their room key on the table to mark your table as taken. It was a nice environment with good food to listen to the Western tourists grizzle about their stuffy rooms and dubious plumbing. So, for the sake of this review we changed rooms. This took our beleaguered tour guide almost an hour to arrange as front desk staff and junior management stonewalled her. The duty manager eventually got involved and we were moved to a new room. In short, we had the stuffy, smelly hot room with tepid water and bewildered housekeeping staff. The improvements were that we had a shower without supporting architectural features and a wardrobe. Surprisingly, we declined to complete their guest satisfaction survey when we noted our options were excellent, moderate and fair with no negative options ! Don’t risk it until the reviews are comprehensive and improved. For now do yourself a favour and avoid the place. And, travel companies please take this one off the list in Xian.

酒店从窗户看出去就能看到音乐喷泉，这是家民营酒店，这是家英国的公司管理的，位置特别好，步行二站到三站，就能到一个比较大的商圈，那得用餐环境比较好，朋友来了都是在那接待的。因为刚刚开业设施都比较新。个人感觉这家酒店不错。

环境好服务好，楼盖得挺高的，装修也好。一般接待外宾也在那里，名气挺大的。房间装修的挺豪华，一进去就有一种跟家的感觉一样，挺好的。服务生特别有礼貌。楼有十几层高古式建筑，地处大雁塔北广场对面，大概有五十米左右。大雁塔特别的大，是亚洲最大的喷泉广场。

雁塔广场的斜对面新开的一家酒店！当时是650的价钱，还不含早餐，地段比较好，当时是试营业，所以感觉酒店的价钱还是太高了，服务态度还不错，当时有事在前台问服务员一些东西，感觉解说态度都还不错。酒店的有偿消费物品标价不够清楚，当时我们用的一个搓澡巾没有标明收费，而且和无偿的一些物品是一起的，等结账的时候告诉我们我们消费了一些东西。

房间是小了点，大概是30多平米。整体装修是仿古型的，仿古建筑，还有它还可以观光。对面好像有茶楼，都还行，酒店自己也带茶楼，带西餐各方面的。服务还可以，比较人性化的管理，我一进去时，有个大堂助理，有两个门童，说：“先生你好，”我说：“你好，住房”，一领进去，两分钟就搞定了。我希望这些酒店在这个基础上自我调节，自我发展，而且不断的努力，才能争取到我们客人的要求。

就是大雁塔跟前，步走五分钟就到了，是仿古的风格，房间是标准的五星，吃饭啥得都方便。我感觉旅游方便，购物就在东大街新开的皇城。位置很好，打车也方便，购物相对也不远，离曲江，大闹芙蓉园也近，离火车站不近。西安是古城，来了就体验这种。服务好。

装修有特色，它是和曲家的文化产业融化为一体的，所以说带有仿古的那种感觉。服务也还好，主要是它的设备好，挺上档次的，全是实木家具，这个是按照五星级标准建的，但是现在还没有挂牌。出行方便倒是非常方便，但就是那块太热闹啦，上下班时间车有点多，但是总体来说位置挺方便的。并且干净、卫生，一进去就特别干净，而且饭菜质量好。需要提高的就是人性化方面再加强一下，要像如家学习，这里有些东西考虑的人性化还是差的。

外边看着比较古典一点，酒店里面感觉很华贵，餐饮很齐全了，中西餐都有。房间面积比较小，但是其他的都是比较不错的了，设施还是可以的，可能是床比较大，显得面积比较小。服务挺好，开会的话还会专人负责倒茶水。这里离着大雁塔比较近，所以车辆比较多，出行比较方便。

What a nightmare. I agree with the poster below. It was a terrible and disgusting stay. Like all hotels in China with chinese management they all try to look "international" on the outside, but on the inside they are disgusting and try their best to belittle (foreign) guest"s wishes and openly insult them with cheap excuses. We had to pay extra for a little bed for our child and the room smelled like a kitchen and a smoking room. Not to mention the pollution in Xian. The room was dirty and the staff laughed at us behind our backs, stared at us when we said that there is a dump of garbage and dust under the bed. Absolutely insulting! I even discovered used condoms below the bed. and pointed it out to the manager. The reply was: That is a balloon! Our hotel is clean..... Do not book a room in this hotel! Especially when you have children! We will never travel to Xian anymore.

准五星级的酒店，周边挨着大雁塔，而且这边有个不夜城，交通和美食、旅游，都是很方便的。酒店里面非常干净，全是温泉水，像洗脸的，还有洗漱用品，质量都是非常好的，而且酒店非常安全，酒店里面的人的整体素质比较高，不会有杂七杂八的人。房间大概有二十多平米，空间很大，隔音很好，在走廊的说话声音都不会听见的。

四星级的酒店，给我的感觉连快捷酒店都赶不上，床不如快捷酒店的床舒服了，当时去的时候还和他们吵了一架。本来我有提前在艺龙上预定了房间，然后他们说没有房间，然后我说我给艺龙打电话问一下，他们的服务人员说如果是给艺龙打电话就是没有房间，不给艺龙打电话就有房间。最后把他们的大堂经理叫了出来，给我们安排了一间房间。楼道很脏，这个楼层是十八层，然后只有一部电梯，电梯很小，每次都等好长时间。

最满意的就是这家，比较贵一点吧，因为这家属于大雁塔广场比较近，出来玩的话，旅游这家比较近，出了门就是大雁塔广场，走路就两分钟吧，装修还可以，挺好的，服务人员的态度一般，没有让人感觉很热情。

真是如噩梦一般!我完全同意其他的点评,住的真是差劲极了。这里和中国其他自己的酒店一样,表面上都让人觉得有种国际化的感觉,可是其实很恶心,当面就对外国客人不友好,还找各种借口。想给我们孩子要张小床都得多交钱,房间里的味道跟厨房似的,还有烟味,更别提西安的污染问题了。 房间特别脏,服务员还在背后嘲笑我们,我们说床底下有一堆垃圾和灰尘时还瞪我们,这不是侮辱人呢么!我还在床底下发现了用过了的安全套,给经理看了下,回复竟然是那是只气球,还声称酒店很干净…… 千万别订这里,尤其是带孩子来的。再也不来西安玩了!

它是在雁塔附近。房间住宿条件还行，住的也挺舒服的，房间的隔音效果还可以，在房间看不到什么景色，外面都是住宅区。它是一个新装修过的酒店，里面装修的还行。开房退房前台的服务态度还行。附近也有吃饭的餐厅。

酒店很有唐朝气息，家具和装修都很有古风古朴 。 最赞的是那里的床，会提供两种枕头，一种是软的，一种是硬的。很不错。 床也不是软的，很舒服。 早餐也是大赞，中西式皆有。 总之两个字：不错

别住这里,现在就核对行程表,叫你的旅行社立即做个调整。简短地引证下“不通气,气味难闻,空调可能无法运行,管道糟糕,服务差劲”。 西安雁塔国际酒店号称是国际旅行者的大都市酒店。要是名字改一改的话,诸如“恼人的古怪”或是“碰壁挑战”,也许我就不好找更多的理由来大大咧咧地挑剔这家酒店了。 我们预订这家酒店是由我们的旅行代理商通过中国一家大型的旅行社办理的。我们对本土经营的舒适酒店,而且是等级划分的隶属大型五星级的连锁酒店,有所期待。这家酒店明显定价过高,所以,房价已然接近五星级酒店标准了。 酒店为新落成的,门面装修挺吸引人的,令人愉悦的中式室内设计风格,突出金色和石头装饰风格。大雁塔(Wild Goose Pagoda)的景致尽收眼底,周围是振奋人心的娱乐社区。 抵达当天的入住手续办理特漫长,超过20分钟了。这好不让人气恼啊。但冲着酒店是新建的,而且一切都是崭新的,我们做好准备,忍了下来。酒店接待员要求收我们人民币600元作为各杂项的押金,看起来对于信用卡这玩意儿没啥概念,还苦思冥想一番,更甭提赊账或退款问题。我们谈定只交200元定金,以避免没现金花,还得匆忙找ATM柜员机。 我们订的是一张特大号床和一张给孩子用的加床。办理入住时,加床的要求还搞得不是太确定而让人迷惑不解。 我们一进入房间,迎面扑来的是一连串难闻的烟味,陈腐的尿臊味,煮白菜的味,还有管道堵塞发出的一阵阵硫磺臭味。这些味道在所有房间已司空见惯。但在走廊里还得忍受这些气味。下水管道的气味刺鼻,弥漫在整个房间内。 热水龙头的出水总是不冷不热,早晨除外。洗热水澡只能在早上有限的几小时里。 当我们打开空调却发现不但发出咻咻的声响,还动力不足。一整夜它只能把房间的温度降至表面显示的24.6度。如果单独做测试的话,应该达到26.5度了。比起外面和门厅的空气,房间确实憋闷不透气,不舒服。前台接待解释说,10月份,酒店就关闭了各个楼层的空调压缩机。他们似乎无法明白,这会导致房间不透气,让人不舒服。服务生解释说这是整个城市的惯例,但他们无法充分理解,由于房间的温度和其空调控制是相互作用的,这必须让住客自己做主。 不久,我们又发现房间窗户无法充分打开。这确实有防于温度冷却,但受污染的夜间空气,无法对房间降温。我们得到的解释是出于“安全考虑因素”。我立即质疑,这种规范是要防止有人自行爬出窗外,逃离房间沉闷的压迫感。 房间的装修风格还蛮顺眼的。体积庞大的扶手椅和木抽屉,材质是黑色木料,中式雕刻而成的。为孩子加床的要求,似乎让客房部员工不爽。他们鼓动把床放在紧邻特大号床,这样一个成年人就甭想轻易起床了。但是,我们则是坚持把靠窗的一些家具移开来营造加床的空间。这样就涉及到必须移动大型扶手椅,沮丧的员工们纷纷强烈表示这是不可能的任务。然而,在楼层经理的协助下,我们还是设法把这个大木箱子驱除掉了。 在四名员工的努力下,终于把床加好铺齐了。但需给加床备个枕头,又让我面对管家部令人难堪的回答,示意我从大床上拿一个就可以了。到这份上,我已经学会了在酒店谈判的诀窍了,我做了个恳求的动作,用手配合做了头枕的姿态。不一会儿,伴随着小小奇迹发生,要的加枕终于送到了。 此时此刻,由于沉闷,热烘烘的房间,还有和酒店服务生互动了一个多小时,是应该洗个澡了。这是我在酒店里碰上的最有趣的淋浴间。想象一下,如果你在一间扇形的淋浴隔间,小巧而舒适。,基本上就把原先尺寸合适的淋浴间隔成两半。结果是,入浴难度高,除非是五英寸以下的矮个,或因厌食症而显瘦小者。现在,我全力支持酒店工程设计为最迫切之事。但我宁可对建筑构造迟钝点,当然也不希望它妨碍到个人卫生清洁的隐私。噢,更甚者,水还是不温不凉的,看似有点粘乎。 经历了一系列挑战和有些粘乎的淋浴后,我开始探索房间,却发现房内没有衣橱,在搜索了木墙和精细木作后,费了老大劲才确定下来,像个在找寻密室的精神病患,或是要逃离一家差劲的旅馆似的。 此外,一谈到这些,真是笑不出来,厕所冲洗系统靠不住。还有员工无视请勿打扰的牌子,目的就是为给小冰箱补货。电梯偶尔也让人心惊肉跳。广告上表明健身房位于五楼,根本就不存在。商务中心则是一个小房间,里面就配套廉价的多功能复印机,再也没别的。 早餐可口丰盛,是新鲜的西式和中式餐点。菜式品质蛮高的。迎宾的侍应生,要是不询问房号,就好似不懂如何同客人打招呼似的。餐桌摆台随意,当有人把房间钥匙放在桌上,表示这桌有人时,服务生反倒不确定这是什么意涵。宜人的环境,可口饭菜,倾听者西方游客在抱怨他们沉闷的房间和令人不解的管道系统。 所以,就因为这些个点评的缘故,我们换了房间,这让我们的导游深陷重围一个小时左右来做安排,因为前台接待和初级的管理人员让她碰壁。值班经理最终缴械,我们搬到新房间。总之,我们住的是不透气,气味重,热烘烘的房间,水不冷不热的,令人沮丧,费解的客房部员工。改善之处在于,我们终于有了间不带支撑梁的淋浴室,还配有衣橱了。 让人讶异的是,我们拒绝完成他们的顾客满意度调查,我们赫然发现,选项只有优秀,中等和普通等,却没标注负面选项! 在点评还未综合评价和改善之前,请别冒险。现在,帮你自己一个忙吧,对此地,能躲则躲。 旅行社们,请把这家从西安的酒店列表中清除吧。

位置特别好，在西安雁塔区，周围环境挺好的，有古都的气息，停车场比较大。房间的空间面积比较大，提供的硬件设备一应俱全，什么都有，网速也比较快，床上用品挺舒服的。走廊灯光设计古香古色的。入住不提供早餐，服务人员态度热情，办理手续速度很快，卫生特别整洁，没有卫生死角，卫生间、犄角旮旯干净。